The Extra Service Protection (E.S.P.) Customer Agreement contains the Terms and Conditions for all E.S.P. service plans that we offer. Please review the sections that apply to the specific service plan(s) you are enrolled in. Only the sections specific to your coverage apply.
| E.S.P. Customer Agreements |
| Customer | PDF | Effective Date |
| Service Protection Group customers | Download | Effective January 1, 2012 |
| American Water Resources customers | Download | Effective January 1, 2012 |
| Service Protection Group customers in Kentucky* | Download | Effective November 1, 2011 |
*For Service Protection Group customers in Kentucky who enrolled between November 1, 2011 and December 31, 2011